First, rest assured that we conduct 3 rounds of quality testing, IQC after we get raw materials, FQC at the production completion, OQC after packaging, which is individually called IQC, FQC and OQC. We also perform quality tests on our samples, We have a very well developed quality control process.

We also implement CAPA (corrective and preventive action) system to improve quality. If any issues arise during the production process, the process will be suspended and we will provide feedback on the problems.

You could visit our webpage How we work, for more information.

If you do find an issue with the quality when you receive the order, please contact our customer service department asap. We always address the problems of our customers promptly.